In a city that constantly evolves, where innovation intersects with culture and global standards meet local values, one name stands quietly but impactfully at the forefront of home healthcare in the UAE: Mohamed Hassan Elamin Elsheikh, the founder of Albalsam Care.
His journey into healthcare wasn’t a direct one. Mohamed began his career in the legal world, navigating complex corporate landscapes filled with mergers, regulatory frameworks, and high-stakes transactions. But it was through this very path that his passion for healthcare and wellness found its purpose.
“I started out in corporate law, working on mergers, compliance, and contracts. Over time, I found myself drawn more and more toward clients in the healthcare sector: hospitals, wellness startups, biotech firms,” he reflects. “There was something deeply human about it, and I couldn’t ignore that pull.”
But Mohamed’s decision wasn’t based on professional curiosity alone. The seeds of Albalsam Care were planted during a deeply personal chapter in his life when a close family member required home-based care.
“We struggled to find a service that combined professional medical expertise with genuine empathy,” he recalls. “It made me realize that in Dubai’s fast-paced and modern healthcare space, something was missing. Care that truly felt personal.”
The Birth of Albalsam Care
Out of that experience, Albalsam Care was born not just as a business, but as a mission.
From the beginning, Mohamed and his team set out to redefine what home healthcare should feel like. Their vision wasn’t limited to just providing services. It was about creating a sense of dignity, comfort, and community for patients and their families.
“We wanted our clients to feel like they were being cared for by someone who saw them as family, not a file,” Mohamed says. “Our team is built around that principle. Supporting patients not just physically, but emotionally and socially too.”
This people-first approach is what continues to set Albalsam Care apart today. While the UAE boasts several home healthcare providers, Albalsam brings something distinct: a tailored, culturally sensitive, patient-centered model built to meet not just the needs but also the values of each individual and family.
“Every care plan we deliver is unique. We factor in not just medical requirements but also lifestyle, traditions, and family dynamics,” he explains.
Challenges, Compliance, and Culture
Starting a healthcare company in Dubai is no small feat. The regulatory requirements are stringent for good reason. Patient safety, staff licensing, and facility standards are tightly governed by the Dubai Health Authority (DHA) and other bodies.
For Mohamed, meeting these standards wasn’t just a regulatory checkbox. It was a promise to future clients.
“We brought in legal and compliance experts from the very beginning,” he says. “That decision might have delayed our launch, but it meant we were building a foundation that could last.”
Finding the right professionals, those who were both technically qualified and emotionally attuned to patient needs, was one of the toughest early hurdles. But eventually, with patience and persistence, a core team was formed. One that would go on to earn Albalsam’s license from the DHA, a milestone Mohamed holds close to heart.
“That moment validated everything. The vision, the standards, the heart we put into it,” he smiles.
Leadership That Leads With Empathy
Running a healthcare company is often a high-pressure job. Every day involves lives, emotions, and trust. That requires a leader who doesn’t just delegate but inspires.
Mohamed describes his leadership style as compassionate, hands-on, and driven by purpose.
“In this field, you have to lead with empathy. You have to be accountable. Our work is intimate. It takes a toll emotionally, but it also fills you with meaning,” he explains.
And that energy ripples across his team. Albalsam’s culture is grounded in five powerful values: Compassion First, Integrity and Trust, Cultural Sensitivity and Respect, Excellence and Accountability, and Partnership with Families.
“These are not just buzzwords. We live them every day. In every visit, every phone call,” Mohamed affirms.
Community Impact and Human Connection
When asked what makes him proudest, Mohamed doesn’t cite awards or growth metrics. He points to the human impact.
“Our caregivers have stood by patients during their most vulnerable moments. End-of-life care, difficult recoveries, or just lonely days,” he says. “They’ve brought not just care, but comfort, peace, and dignity. That is the real work we do.”
Families too have echoed this sentiment, expressing deep gratitude for how Albalsam becomes a partner in healing, not just a provider. It’s this relationship-first approach that has allowed Albalsam to build trust across communities, especially in a diverse, multicultural city like Dubai.
Looking Ahead
As Albalsam Care moves forward, the vision only grows stronger.
“We want to raise the bar for home healthcare in the UAE,” Mohamed shares. “That means more innovation, more community partnerships, and a deeper focus on preventive wellness, not just reactive care.”
Whether through new service offerings, patient education programs, or technology that enhances care without replacing the human touch, Albalsam is committed to staying ahead while staying grounded.
Words for the Next Generation
Before concluding, Mohamed offers heartfelt advice to anyone aspiring to enter the healthcare space as an entrepreneur.
“Lead with purpose, not just profit,” he says firmly. “If you’re serious about making a difference, center everything around people. Their dignity, their stories, their needs. That’s the only way to build something that lasts and matters.”
Final Thoughts
In a world that’s increasingly digital and transactional, Mohamed Hassan Elamin Elsheikh reminds us that healthcare, at its best, is deeply human. Through Albalsam Care, he has woven together expertise, empathy, and ethics to create a homecare service that doesn’t just serve, but uplifts.
For the families and patients whose lives have been touched by Albalsam, it’s not just about healthcare at home. It’s about care that feels like home.